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Please refer to your order confirmation email – ‘View Order Status’ button which will take you through to our live tracking system. Any issues please contact our customer service team at info@nelysports.com
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Once your link shop closes, your order will be sent through to our production team! All Nely Sports garments are bespoke, so please allow 5-6 weeks for you to receive your order. If you require any further information on this, please contact your club order organiser or our customer service team at info@nelysports.com Please note that delivery times may vary during Christmas.
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To amend your order, please ensure that your link shop is still opened and contact our customer service team requesting any changes. However, once a link closes, unfortunately orders cannot be amended. If you require further information on this, please contact our customer service team at info@nelysports.com
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Yes of course – we have our most popular packs advertised on our website however if you do not see what you are looking for send us a message and we will send you a personalised quote. If ordering through the link, packs have been confirmed with link organiser and changes cannot be made at this point.
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When ordering a pack deal, it is not possible to mix between the two age ranges. These items will have to be bought individually.
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Please see link to our return policy
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If your order is missing any items, please contact our customer service team at info@nelysports.com
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If you wish to amend your address, please request assistance from our customer service team at info@nelysports.com
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The method of payment differs depending on order method. Payments can be made via card transaction, bank transfer, PayPal or via phone.
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If opting for individual delivery through The Nely Sports delivery cost will be calculated at checkout.
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We have our sizing chart available to download. Any further questions on this, please contact our customer service team at info@nelysports.com